Privacy Policy

Last updated: August 19, 2025

Your privacy matters to us. This Privacy Policy explains how Provn collects, uses, and protects your personal information when you use our platform.

1. Information We Collect

1.1 Information You Provide

  • Account Information: Name, email address, profile information
  • Skills Data: Skills assessments, work samples, project portfolios
  • Communication: Messages, feedback, and communications with us or other users
  • Payment Information: Billing details for premium services (processed securely by third-party providers)

1.2 Information We Collect Automatically

  • Usage Data: How you interact with our platform, features used, time spent
  • Device Information: IP address, browser type, operating system, device identifiers
  • Performance Data: Assessment results, response times, completion rates
  • Cookies and Tracking: We use cookies and similar technologies to improve your experience

1.3 Information from Third Parties

  • Professional references and verifications
  • Social media profiles (if you choose to connect them)
  • Background check information (with your consent)

2. How We Use Your Information

2.1 Platform Services

  • Provide and maintain our services
  • Process skills assessments and verify abilities
  • Match you with relevant job opportunities
  • Facilitate communication between talent and employers

2.2 AI and Machine Learning

We use artificial intelligence and machine learning to:

  • Analyze and assess your skills and abilities
  • Improve our matching algorithms
  • Personalize your experience on the platform
  • Detect and prevent fraudulent activity

2.3 Communication and Updates

  • Send you service-related notifications
  • Provide customer support
  • Share relevant job opportunities
  • Send marketing communications (with your consent)

3. Information Sharing and Disclosure

3.1 With Employers

We may share your profile information, skills assessments, and relevant data with potential employers when:

  • You apply for a position
  • You're matched with an opportunity
  • You give explicit consent for sharing

3.2 Service Providers

We work with trusted third-party service providers who help us operate our platform, including:

  • Cloud hosting and storage providers
  • Payment processors
  • Analytics and performance monitoring services
  • Background check providers

3.3 Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal obligations
  • Protect our rights and property
  • Ensure user safety and security
  • Investigate fraud or security issues

Important: We Never Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used exclusively to provide and improve our services.

4. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption: Data is encrypted in transit and at rest
  • Access Controls: Strict access controls and authentication
  • Regular Audits: Security assessments and penetration testing
  • Incident Response: Procedures for handling security incidents

5. Your Rights and Choices

5.1 Access and Control

You have the right to:

  • Access your personal information
  • Update or correct your data
  • Delete your account and data
  • Export your data
  • Control privacy settings

5.2 Communication Preferences

You can:

  • Opt out of marketing emails
  • Adjust notification preferences
  • Control how your profile is shared

5.3 Cookie Management

You can control cookies through your browser settings, though this may affect platform functionality.

6. Data Retention

We retain your information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Improve our services and algorithms

You can request deletion of your account and data at any time through your account settings or by contacting us.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

  • Standard contractual clauses
  • Adequacy decisions by relevant authorities
  • Your explicit consent where required

8. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected such information, we will delete it promptly.

9. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via:

  • Email notification
  • Platform notification
  • Updated "Last updated" date

Continued use of our services after changes constitutes acceptance of the updated policy.

10. California Privacy Rights

If you're a California resident, you have additional rights under the CCPA:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising these rights

11. European Union Rights

If you're in the EU, you have rights under GDPR including:

  • Right of access to your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, contact us:

Email: privacy@provn.co
Data Protection Officer: dpo@provn.co
Address: Provn, Inc.
1100 Bellevue Way NE, Ste 8a, #823
Bellevue, WA 98004

12. Third-Party Links

Our platform may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties. We encourage you to review their privacy policies before providing any information.

Questions or Concerns? We're committed to transparency and protecting your privacy. If you have any questions about how we handle your data, please don't hesitate to contact us using the information above.