Privacy Policy

Last updated: August 19, 2025

1. Information We Collect

1.1 Information You Provide

• Account Information: Name, email address, profile information
• Skills Data: Skills assessments, work samples, project portfolios
• Communication: Messages, feedback, and communications with us or other users
• Payment Information: Billing details for premium services (processed securely by third-party providers)

1.2 Information We Collect Automatically

• Usage Data: How you interact with our platform, features used, time spent
• Device Information: IP address, browser type, operating system, device identifiers
• Performance Data: Assessment results, response times, completion rates
• Cookies and Tracking: We use cookies and similar technologies to improve your experience

1.3 Information from Third Parties

• Professional references and verifications
• Social media profiles (if you choose to connect them)
• Background check information (with your consent)

2. How We Use Your Information

2.1 Platform Services

• Provide and maintain our services
• Process skills assessments and verify abilities
• Match you with relevant job opportunities
• Facilitate communication between talent and employers

2.2 AI and Machine Learning

We use artificial intelligence and machine learning to:

• Analyze and assess your skills and abilities
• Improve our matching algorithms
• Personalize your experience on the platform
• Detect and prevent fraudulent activity

2.3 Communication and Updates

• Send you service-related notifications
• Provide customer support
• Share relevant job opportunities
• Deliver newsletters and product updates (you can opt out)

3. How We Share Your Information

3.1 With Employers and Partners

• When you apply to jobs or challenges, employers can view your submitted work
• We may share aggregated, anonymized data with partners to improve services
• Educational partners may access student performance data (with appropriate agreements)

3.2 Service Providers

We use trusted third-party providers for hosting, analytics, payments, and communication services. These providers are bound by confidentiality and data protection agreements.

3.3 Legal Requirements

We may disclose information when required by law, to protect our rights, or to prevent harm or fraud.

4. Your Rights and Choices

4.1 Access and Control

• Access and update your profile information
• Download your data in a portable format
• Request deletion of your account and associated data
• Manage email preferences and notification settings

4.2 Regional Rights

If you are located in certain regions, you may have additional rights under local laws:

• California Residents: Rights under the California Consumer Privacy Act (CCPA)
• European Union Residents: Rights under the General Data Protection Regulation (GDPR)
• Other Jurisdictions: We comply with applicable local privacy laws

4.3 Educational Records

Students and parents have rights under FERPA to access and control educational records processed through Provn.

5. Data Security

5.1 Protections We Use

• Encryption in transit and at rest for sensitive data
• Access controls and authentication safeguards
• Regular security assessments and monitoring
• Incident response procedures

5.2 Your Responsibilities

• Keep your password secure and confidential
• Use unique passwords for your accounts
• Report suspicious activity to our support team

6. Data Retention

6.1 Retention Periods

• Account information is retained for as long as your account is active
• Portfolio content and submissions remain available until deleted by you
• Employer data is retained per contractual agreements
• Aggregate data may be retained for analytics purposes

6.2 Deletion Requests

You may request deletion of your data. We will process requests promptly, subject to legal or contractual obligations to retain certain information.

7. Children's Privacy

Provn is not intended for children under 16. If we learn that we have collected personal information from a child without appropriate consent, we will take steps to delete it.

8. International Data Transfers

We may transfer data across borders to provide services. We use safeguards such as Standard Contractual Clauses to protect data transferred outside your region.

9. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of material changes through the platform or via email.

10. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at: