Senior Analytics & AI Engineer

About Measure Well

Measure Well helps cradle-to-career and place-based partnerships use data and AI to see what is working and improve outcomes for children and families. Ballmer Group, which backs leaders working on economic mobility across the United States, funds our work. TechSoup, a global nonprofit that has connected mission-driven organizations with technology for 30 years, is our fiscal sponsor.

Location

This role is US remote, with the option to sit in our Boston headquarters in Kendall Square, Cambridge, MA.

Reports to: Chief AI & Data Officer

Travel: Up to 25%

The role

You will be the first technical teammate to join our Chief AI & Data Officer (CAIDO). An implementation partner is building our new data platform this winter. You will turn it into dashboards our staff and partners use every week and into AI tools our field can trust. Most of your time goes to building, with dashboards first and AI products close behind. You will also learn the platform well enough to keep it healthy after the handover.

What you will do

• Dashboards and data visualization (about 40%). Build and maintain Omni dashboards for staff and partner organizations, and agree what each number means before you chart it.
• AI products (about 30%). Build features on Claude, run evaluation sets, review outputs with program staff, and ship improvements safely.
• Analytics engineering and platform care (about 20%). Write and review dbt models, watch nightly loads, manage access, run approved syncs into HubSpot, and keep documentation current.
• Working with people (about 10%). Mentor our Claude Corps Fellows and review their code. Help colleagues and partners understand what the data shows.

How we work

We are a small team where one person drives each decision and one person approves it. Our implementation partner builds the core platform and hands it to us. We check consent inside our data models, and nobody is on call overnight. Our tools: Fivetran, Snowflake, dbt Core, Omni, Mixpanel, Census, Claude, GitHub and HubSpot (similar experience counts).

Physical and work environment requirements

• Physical Requirements: High frequency of viewing a computer monitor, typing on a computer keyboard, checking mobile devices for communications. Requires travel of 25% for work.
• Every team member will have an opportunity to set up their home or work office space to be a motivating and work/life friendly environment.

About TechSoup

We believe in using technology for the greater good.

We're a fully remote, diverse team, working from all parts of the world. We invite you to join us in our mission to build a dynamic bridge that leverages technology to enable connections and innovative solutions for a more equitable planet.

TechSoup is a global nonprofit social enterprise that connects NGOs with mission-critical resources worldwide. For over 30 years, we've been building partnerships with individuals, corporations, nonprofits, and governments across the globe. Together, we are committed to helping organizations grow via our unifying technology platform, resources, and connections. Those organizations, in turn, build a brighter future for tens of millions of people. We serve both the smallest and largest nonprofits around the world through sustainable, low-cost, self-service offers delivered at scale. To date, we have enabled more than 1.4 million organizations in over 230 countries and territories to receive technology tools, resources, and funding with a retail value of more than $19.1 billion. We are constantly evolving.

As technology and global needs change, so do we. We're creating new, community-driven platforms and mobile apps and are enhancing our offerings so that nonprofits have the resources they need to build a brighter future for their communities.

We're innovators, leaders, influencers, social entrepreneurs, and technologists drawn together by a shared vision: to make the world a better place through technology. Join our global team. TechSoup Global is the fiscal sponsor of the Measure Well venture.

Where we hire

For U.S. roles, TechSoup only hires from the following states: Alabama, Arizona, California, Colorado, District of Columbia, Florida, Georgia, Illinois, Indiana, Kansas, Massachusetts, Maryland, Michigan, Missouri, Mississippi, Montana, North Carolina, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin.

Must-haves

• Five or more years building dashboards or data products that non-technical people rely on, with examples to show.
• At least one AI feature you shipped to real users, such as a retrieval tool, an agent or an LLM-backed workflow, and a clear account of how you tested it.
• Fluent SQL. You read and write dbt models (or similar) and review pull requests in Git.
• A knack for explaining data to people who are not specialists, and commitment to the communities our partners serve.

Also a must-have: enough pipeline engineering

• When a nightly sync fails, you find the failed step and either fix it or hand our partner a clear ticket the same day.
• You read a dbt model and add a test to it.
• You trace a dashboard number back to the warehouse and show that the two match.
• You explain how row-level security keeps one partner out of another's data, and prove it with a test user.
• You run our runbook's failure drill from start to finish without help.

Nice-to-haves

• Backend data engineering, for example from full-stack work at a small firm. We welcome it but do not require it.
• Snowflake, Omni, Mixpanel, Census, Python, or analytics embedded for customers.
• Nonprofit or public-sector work, or experience with consent rules for personal data.

Hiring Process

Provn is our hiring partner. You will be asked to complete the "Two Numbers, One Partner Meeting" challenge which will showcase your ability to build dashboards non-technical people can trust and to judge whether AI answers are ready for real users, which are critical to success in this role.

• Comprehensive medical, dental, and vision benefits, including optional HSA and FSA
• Dependent care, pet insurance, and transportation benefits
• Retirement savings plan and employee assistance program
• National holidays and paid time off
• Onboarding stipend and annual professional development opportunities (subject to manager approval)
• Home office setup support — every team member can create a motivating, work/life-friendly environment
• Office space available upon request for team members in or near Kendall Square / Cambridge, MA

Equal Opportunity

TechSoup (Measure Well's fiscal sponsor) is an Equal Opportunity Employer and is committed to ensuring that all employees and applicants receive equal consideration and treatment, regardless of race, color, creed, gender (including gender identity or gender expression), religion, marital or domestic partner status, age, national origin or ancestry, physical, mental, or medical disability, sex, sexual orientation, citizenship, military service status, veteran status, or any other characteristic protected by state or federal law or local ordinance.