Technical Implementation Lead Challenge
Bringing Order to Messy Enterprise Onboarding
Create a free account to upload your work. Your progress saves as a draft until you submit.
What You'll Be Doing
Scenario: You've just joined a sustainable-infrastructure SaaS company as their first Technical Implementation Lead.
Your first enterprise customer is a mid-size asset manager. They're excited, but things are messy:
- They've sent:
- A large Excel workbook with portfolio and project data
- A NetSuite export with GL codes and transactions
- A Salesforce report with account hierarchies and contacts
- Field names don't match between systems, some GL codes are duplicated or unclear, and there's no single "source of truth."
- The customer's sponsor wants to go live in 6 weeks so their team can start using the platform for reporting.
- Internally, Sales has promised "a smooth onboarding," but Product and Engineering have limited bandwidth. There are no existing playbooks --- you're starting from scratch.
Record a video walking us through how you would approach this implementation challenge. You may also include optional notes or diagrams to support your presentation.
Challenge Guidelines
Assessment Format:
- Video Response: One continuous recording, maximum 10 minutes
- Written Artifacts: Notes or diagrams used to prepare your video submission
- Assignment: One challenge per candidate
- AI Usage Declaration: Required
Video Requirements: No more than 10 minutes
Please record one continuous video responding to the prompts below.
Part 1: Personal Context No more than 2 minutes
Talent Reach wants to understand your broader career goals. If this role isn't the perfect fit, we'd love to help point you toward other opportunities.
Please share in your video some or all of these:
- Why this role? What excites you about being a Technical Implementation Lead?
- If not this role, what other roles interest you? (e.g., Solutions Architect, Product Manager)
- Company environment: Do you prefer startup, growth-stage, or enterprise settings?
- Culture fit: What matters most to you in a company culture? (e.g., innovation, stability, mentorship, diversity)
- Career trajectory: Are you focused on individual contributor work or interested in leadership/management paths?
- Open to contract, permanent, or both?
- Salary range or hourly rate
- Remote, hybrid, or in-office preference
- Travel requirements acceptable?
- Tech stack
- Product development vs. infrastructure
- Greenfield vs. maintenance
- Preferred methodologies (Agile, Scrum, etc.)
- Non-negotiables
- Visa sponsorship needs
Part 2: Challenge Scenario --- "Three Systems, One Go-Live" -No more than 8 minutes
Address the four areas outlined in the Challenge Description.
What You'll Accomplish
Demonstrate ability to structure complex enterprise onboarding projects
Apply data normalization and system integration thinking
Communicate effectively across technical and business stakeholders
Build repeatable processes and frameworks from scratch
Balance speed with quality in high-pressure implementations
How Your Work Will Be Scored
What to Submit
Please submit the following:
- Video Recording (≤ 10 minutes):
- One continuous recording addressing both Part 1 (Personal Context) and Part 2 (Challenge Scenario)
- Ensure audio and video quality are clear
- You may use screen sharing to show diagrams or notes
- Written Artifacts:
- Any notes, diagrams, or sketches you prepared for your video
- Can be hand-drawn, digital, or text-based
- AI Usage Declaration:
At the end of your video or in a brief note, please include:
☐ I did not use any AI tools to prepare my answer
☐ I used AI tools (briefly describe how --- for example, "I used AI to outline talking points, then rewrote in my own words.")
Video Recording
Format: .mp4, .mov, .webm
Part 1: Personal Scenario (≈2 minutes)
TalentReach wants to understand your broader career goals. If this role isn't the perfect fit, we'd love to help point you toward other opportunities.
Share some or all of these:
- Why this role? What excites you about being a Technical Implementation Lead?
- If not this role, what other roles interest you? (e.g., Solutions Architect, Product Manager)
- Company environment: startup, growth-stage, or enterprise?
- Culture fit: What matters most? (innovation, stability, mentorship, diversity)
- Career trajectory: IC or leadership path?
- Contract, permanent, or both?
- Salary range or hourly rate
- Remote, hybrid, or in-office preference
- Travel requirements acceptable?
- Tech stack preferences
- Product development vs. infrastructure
- Greenfield vs. maintenance
- Preferred methodologies (Agile, Scrum, etc.)
- Non-negotiables
- Visa sponsorship needs
Part 2: Challenge Scenario (≈8 minutes)
Walk us through:
How you'd get your arms around the data (first few days)
- What would you look at first?
- How would you approach mapping and normalizing the Excel, NetSuite, and Salesforce data into a coherent model?
How you'd design the onboarding plan (for the 6-week window)
- What concrete milestones or phases would you define from kickoff to go-live?
- How would you balance "perfect" data vs. "good enough to launch" time-to-value?
How you'd work cross-functionally and with the customer
- How would you communicate risks, tradeoffs, and decisions to the customer sponsor and internal teams (Customer Success, Product, Engineering)?
What would you do to make this implementation repeatable for future enterprise customers (playbooks, templates, checklists, standards)?
You don't need to cover every detail --- focus on how you think, structure, and communicate as the person owning implementation end-to-end.
Sign in to upload files
Written Artifacts
Format: .pdf, .doc, .docx, .rtf, .txt, .md
Any notes, diagrams, or sketches prepared for your video. Can be hand-drawn, digital, or text-based.
Sign in to upload files
Create a free account to upload your work. Your progress saves as a draft until you submit.
On this page