At arrivia, you'll work on a highly empowered team reimagining world-class consumer travel experiences. We create impactful, first-class interfaces as measured by our audiences and ourselves. We're also pragmatic and know there's a time to break the pattern and a time to be invisible. You embrace every aspect of design, from understanding customers and their journeys, through crafting high-quality interfaces, to working closely with engineers and product partners. This role is perfect if you care deeply about how products look, feel, and behave in the hands of real people. You're genuinely curious across all dimensions, and you're always improving.
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- Design for consumer journeys: Move fluently across search, discovery, comparison, and decision-making flows for web-based travel products, from early concepts to production-ready designs. Map flows, identify friction, and design for the moments that matter most to real people making real decisions.
- High-craft: Obsess over typography, color, spacing, iconography, and interaction details so experiences feel cohesive, trustworthy, and consumer-grade, while still knowing when "good enough to ship" is the right call.
- Design storytelling: Communicate design decisions with clarity and conviction, articulating the "why" behind your choices to PMs, engineers, and leadership, and bringing stakeholders along on the design journey rather than just presenting deliverables.
- Design systems thinking: Be a steward and contributor to our design system; think in components, tokens, and patterns across white-labeled product variants so your work scales intelligently across multiple brands and markets.
- Data-informed judgment caller: Understand user behavior through analytics and customer feedback, make design decisions backed by evidence, and know when to trust both data and experience.
- Close to the customer: Stay connected to travelers' needs through research sessions, customer feedback, and behavioral data; comfortable partnering with researchers and PMs as well as leading lightweight discovery yourself.
- Ship in tight loops: Design, prototype, and partner with engineers to test and iterate quickly, not through heavy handoffs, but through close, ongoing collaboration.
- Pod autonomy, team sync: Own your design work within a product pod of PMs and engineers, and stay in sync with the broader design team to maintain consistency, evolve patterns, and share what you learn.
- Builder's mindset: Comfortable with ambiguity, shipping rapidly, learning from what happens in production, and evolving your approach based on what actually works, not what looked good in a static mock.
- AI fluency as core craft: Treat AI as part of your everyday workflow, continually experimenting with new tools and techniques to raise both the speed and quality of your design work.
